Client Services Coordinator (After Hours)
Core
After-hours coordinator providing urgent support and scheduling assistance for clients and care workers during evenings and weekends.
Role type
Client Services Coordinator (After Hours)
Builds
24/7 care support services for seniors and their families
Domain
Home care / Senior care
Deliverable
client delivery
Required skills
phone manner, clear communication, scheduling/rostering experience, internal systems usage, prioritization, multitasking
Responsibilities
Answer and action occasional phone calls, text messages, and emails; manage emergency scheduling; document client needs and caregiver availability; log service changes
Seniority
Individual Contributor