Technical Product Manager
Core
Customer Data Expert responsible for steering conception processes in Customer Profiling and Marketing, configuring/implementing solutions, and consulting clients.
Role type
Technical Product Manager (Customer Data Expert)
Builds
Customer profiling solutions, marketing workflows, and personalized customer experiences using SAP CX and Emarsys.
Domain
Digital Marketing, Customer Data Platforms (CDP), SAP CX
Deliverable
product features
Required skills
Customer Profiling, Marketing Automation, System Architecture Design, REST API Integration, Data Modeling, Workshop Facilitation, Solution Configuration
Preferred skills
Conceptual and analytical problem solving, Presentation skills, Intercultural competence
Technologies
SAP CDP, Emarsys, SF Marketing, REST APIs
Responsibilities
Plan and implement high-level and detailed concepts for customer profiling and marketing; Consult clients on project-specific topics; Support presales process and conduct customer workshops; Build and maintain customer relationships; Configure and customize SAP CX solutions.
Seniority
Mid-level, hands-on IC