Senior Consultant SAP Customer Experience (m/w/d)
Core
Consulting role guiding clients through digital transformation of the entire customer journey (Marketing, Sales, Service) using SAP CX solutions.
Role type
Senior SAP Customer Experience Consultant
Builds
Integrated End-to-End solutions combining SAP CX Portfolio with SAP S/4HANA and other systems
Domain
Enterprise Software / SAP / Customer Experience / Automotive / Telecommunications / Manufacturing
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
SAP CX solution expertise, SAP S/4HANA integration, Cloud architecture knowledge, modern interface technologies, sales/service/marketing process understanding
Preferred skills
Automotive/Telecom/Manufacturing industry experience, workshop facilitation, test phase and Go-Live management
Technologies
SAP Sales Cloud, SAP Service Cloud, SAP Commerce Cloud, SAP Marketing Cloud, SAP S/4HANA
Responsibilities
Design and implement SAP CX solutions, analyze existing processes to identify optimization potentials, conduct workshops and create technical concepts, support test phases and Go-Lives, ensure sustainable solution usage
Seniority
Senior, hands-on IC
