Global Hotel Program Manager
Core
Leading the strategy, sourcing, and ongoing management of HPE's global hotel program to optimize spend and enhance traveler experience.
Role type
Senior category manager (travel/hospitality)
Builds
Global hotel agreements and corporate travel programs
Domain
Corporate travel and hospitality procurement
Required skills
Category strategy, supplier negotiation, contract management, RFP management, stakeholder management, data analytics, market intelligence, compliance management, loyalty program management, online booking tool (OBT) strategy
Preferred skills
Global geographical knowledge, travel industry expertise, automation/AI tool adoption, cross-functional collaboration
Technologies
Microsoft Office (Teams, SharePoint, Copilot, Excel), Online Booking Tool (OBT)
Responsibilities
Define annual objectives and milestones for the hotel program strategy; Lead end-to-end annual RFP processes including bid packages and conferences; Evaluate and negotiate supplier proposals for competitive pricing; Lead supplier selection and provide final recommendations; Negotiate and execute supplier contracts; Develop and implement chainwide hotel agreement strategies; Drive compliance with the preferred hotel program; Conduct quarterly business reviews with key suppliers analyzing spend and performance metrics; Manage corporate reward programs and loyalty enhancements; Monitor and resolve escalated hotel service issues; Develop and execute Online Booking Tool (OBT) strategies; Track and report savings performance.
Seniority
Senior, hands-on IC