Customer Growth Team Leader
Core
Lead and develop a sales team to drive revenue targets, manage customer relationships, and support supplier growth and retention across the APAC region.
Role type
Senior IC sales team leader
Builds
Revenue growth and supplier retention
Domain
ESG and carbon management services for global brands
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Sales team management, revenue target achievement, KPI monitoring, customer relationship management, CRM system proficiency, performance coaching, stakeholder collaboration
Preferred skills
B2B sales experience, subscription business model knowledge, Customer Success background, Supplier/Procurement industry experience
Technologies
MS Dynamics
Responsibilities
Lead, coach, and develop a team of Account Executives and Inside Sales Executives; Drive monthly, quarterly, and annual revenue targets; Monitor team performance, KPIs, and sales objectives; Manage customer relationships and resolve escalations; Conduct performance reviews, coaching sessions, and team development initiatives; Collaborate with Customer Success, Data Validation, Customer Service, and IT teams; Ensure CRM hygiene, process compliance, and operational excellence; Support supplier growth, retention, and renewal activities
