Patient Services Administrator
Core
Processing patient registration, managing financial files, conducting pre-admission calls, and handling discharge payments to ensure accurate data entry and financial reconciliation for patient admissions and surgeries.
Role type
Patient Services Administrator
Builds
Patient admission and discharge workflows
Domain
Healthcare administration
Deliverable
client delivery
Required skills
Medical records management, medical terminology, billing, Medicare knowledge, MBS knowledge, data entry accuracy, financial file organization, pre-admission communication, discharge coordination
Preferred skills
Certificate IV in Hospital Administration, Business Administration
Responsibilities
Process patient registration information in WebPAS, organize financial files and medical records, conduct pre-admission calls to clarify details and advise on expenses, compile patient information packs, prepare discharge information and collect outstanding payments
Seniority
Mid-level operational role