ServiceNow Developer
Core
Senior ServiceNow professional responsible for platform customization, module setup, workflow design, and complex enterprise integrations.
Role type
Senior ServiceNow Developer & Integration Specialist
Builds
Customized ServiceNow instances, automated workflows, and secure integrations with external business systems.
Domain
IT Service Management (ITSM) and IT Operations Management (ITOM)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform customization, ITSM and ITOM module configuration, workflow design, REST/SOAP integration design, Integration Hub and MID Server management, data modeling, CI relationships, CMDB design, mobile app development
Preferred skills
Advanced configuration using Business Rules, Client Scripts, UI Policies, and Flow Designer
Technologies
ServiceNow, REST, SOAP, JSON, XML, Integration Hub, Spokes, MID Server
Responsibilities
Build and update the core ServiceNow system, set up and optimize ITSM and ITOM modules, create automated workflows, connect ServiceNow to other business systems, monitor data flow and fix connection errors, build and maintain ServiceNow mobile apps
Seniority
Senior, hands-on IC