Solution Consultant, DACH
Core
Own the technical dimension of Omilia's sales process across the DACH region, acting as the primary bridge between prospect needs and Omilia's conversational AI capabilities.
Role type
Senior pre-sales Solutions Consultant (Conversational AI)
Builds
Custom conversational AI solutions and Customer Journeys for enterprise clients
Domain
Conversational AI, CCaaS, Enterprise Software
Deliverable
production ML models | product features
Required skills
Technical pre-sales expertise, solution architecture design, RFP/RFI response leadership, discovery workshop facilitation, product demonstration delivery, scope of work definition, cross-functional collaboration with Product and Delivery
Preferred skills
Deep understanding of conversational AI capabilities, experience with CCaaS integrations, ability to map use cases to platform features
Technologies
Omilia platform, APIs, CCaaS integrations
Responsibilities
Partner with Account Executives in opportunity qualification, lead structured discovery workshops with prospects, design tailored solution architectures, build and deliver scenario-based product demonstrations, lead responses to RFPs and security questionnaires, review and edit Scopes of Work, collaborate on custom Customer Journey proposals
Seniority
Senior, hands-on IC