Senior Data Analyst CRM
Core
Transforming client data into concrete business insights for large accounts and premium brands to drive CRM performance and growth.
Role type
Senior CRM Data Analyst
Builds
Reliable 360-degree customer views, actionable insights, and strategic recommendations for clients.
Domain
Consulting / CRM / Performance Marketing
Deliverable
dashboards & analysis
Required skills
Advanced SQL, CRM KPIs (segmentation, cohorts, ROI, CLV), BI tools (Power BI, Tableau, Qlik), Data cleaning and reconciliation, Ad-hoc analysis (churn, LTV, RFM, ROI), Client journey analysis
Preferred skills
Experience in consulting/data agencies, retail/luxury/e-commerce, acquisition/retention environments
Technologies
SQL, Power BI, Tableau, Qlik
Responsibilities
Execute advanced SQL queries on large datasets, clean and reconcile multiple data sources, build 360 customer views, perform ad-hoc analyses on churn/LTV/RFM, present results to business stakeholders, translate data into concrete action plans, provide high-value strategic recommendations
Seniority
Senior, hands-on IC
