Customer Success Manager / IT Project Support (m/w/d)
Core
Accompany international customers in successfully using products through onboarding, technical support, and training.
Role type
Customer Success Manager / IT Project Support
Builds
Customer onboarding and product adoption for global clients
Domain
IT / Software Services
Deliverable
client delivery
Required skills
Technical understanding, troubleshooting, training delivery, project participation, structured work approach
Preferred skills
Empathy, learning agility
Technologies
N/A
Responsibilities
Customer onboarding and support, technical troubleshooting, customer training, collaboration with sales and support teams, participation in customer IT projects
Seniority
Entry to Mid-level, hands-on IC
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