Business Development Analyst
Core
Supporting client services success through digitally enabled cross-selling, trade support, and troubleshooting to drive revenue growth and retention.
Role type
Business Development Analyst (FX)
Builds
Digital client self-service offerings and FX trade execution platforms
Domain
Financial services / Foreign Exchange (FX)
Deliverable
client delivery
Required skills
FX sales, FX dealing, financial services, client retention, cross-selling, trade support, digital adoption, dashboard monitoring, stakeholder reporting
Preferred skills
none stated
Technologies
Monex Pay, client performance dashboards
Responsibilities
Support clients with executing trades (online and offline), demo Monex Pay to encourage online FX trade execution, monitor client performance dashboards and proactively reach out to at-risk clients, capture client touchpoints to measure action effectiveness, act as liaison between back-office operations and external customers for trade-related queries, provide standardized feedback to the Digital Operation team for analysis and reporting, identify cross-selling opportunities with existing clients, troubleshoot and follow through on customer inquiries, support the Digital Operation team with customized client communications
Seniority
Individual Contributor
