Director, AI Transformation
Core
Drive enterprise AI adoption and maturity by translating business needs into deployable AI solutions and agents, managing the full lifecycle from strategy to scale.
Role type
Director, AI Transformation (Strategy & Program Management)
Builds
Enterprise AI agents, workflows, and tooling for internal business processes
Domain
BPO / Customer Experience / Generative AI
Deliverable
production ML models
Required skills
Enterprise AI strategy, AI product management, AI agent development, business process optimization, AI governance, executive communication, team leadership, change management, data protection, cost optimization
Preferred skills
Experience with agentic coding environments, vendor/partner management for AI tooling, measurable business outcome tracking
Technologies
Claude Code, GitHub Copilot, Cursor, Teams
Responsibilities
Own LaunchAI operations end-to-end and maintain a prioritized backlog; Translate executive intent into executable AI programs; Steward the three-tier adoption model; Decide what is built, hardened, cost-optimized, or retired; Direct workflow transformation and agent lifecycle management; Evaluate and standardize AI tooling; Implement baseline and measurement for workflows; Lead developers and drive hiring; Execute adoption, communications, and training programs; Maintain enterprise security and governance standards; Replicate successful patterns across portfolios.