Senior Account Manager
Core
Managing a portfolio of enterprise-level B2B SaaS and higher ed clients to ensure proactive, clear, and outcome-focused experiences.
Role type
Senior Account Manager
Builds
Client relationships and project delivery for B2B SaaS, Higher Ed, and enterprise brands
Domain
Digital content marketing for B2B SaaS and Higher Ed
Deliverable
client delivery
Required skills
portfolio management, stakeholder alignment, deadline tracking, budget management, risk flagging, upsell identification, data accuracy
Preferred skills
independent operation, anticipating issues, calm presence, async work adaptability
Technologies
ClickUp
Responsibilities
Manage enterprise account portfolios as main point of contact; lead client meetings and share project updates; coordinate internal teams for on-time, on-budget deliverables; track deadlines, budgets, and KPIs; support content and strategy handoffs; capture client feedback and approvals; proactively flag risks and delays; initiate upsell conversations; maintain accurate client data and reporting.
Seniority
Senior, hands-on IC