Front Office Assistant
Core
First point of contact for clinic customers, managing patient registration, insurance verification, billing, and scheduling to ensure efficient clinic operations.
Role type
Front Office Assistant (Medical Office)
Builds
Patient intake records, billing documentation, and appointment schedules
Domain
Healthcare / Medical Administration
Deliverable
client delivery
Required skills
Patient registration, insurance verification, co-payment collection, phone triage, scheduling, medical terminology, computerized health information systems
Preferred skills
None stated
Technologies
Computerized health information systems
Responsibilities
Register patients with demographic and insurance information, collect co-payments, handle incoming calls and face-to-face inquiries, communicate visit preparation details, assist clinical staff with clerical duties
Seniority
Entry-level to Mid-level