Digital Products Quality Specialist
Core
Support continuous improvement of Infineon's developer-facing digital platforms by gathering customer insights, conducting quality assessments, and coordinating testing activities.
Role type
Customer Experience & Quality Specialist
Builds
Developer-facing digital platforms
Domain
Semiconductor / Developer Tools
Deliverable
dashboards & analysis
Required skills
Customer feedback analysis, User research, Quality assessment, Testing coordination, Data synthesis, Report preparation
Responsibilities
Monitor customer feedback channels and support closed-loop feedback processes, Conduct customer interviews and collect qualitative feedback, Identify recurring themes and root causes from feedback, Escalate customer-impacting issues to Product Owners, Assist in preparing customer experience reviews and reports