Exams IT Services Manager
On-siteNo visa sponsorship
Core
Managing global IT support for secure and reliable examination delivery, overseeing test centres, venue technicians, and IT vendors.
Role type
IT Services Manager
Builds
Secure and reliable examination delivery infrastructure
Domain
Education / Exam Operations
Required skills
IT project management, hardware troubleshooting, software troubleshooting, network systems troubleshooting, vendor management, risk and compliance management, customer service
Preferred skills
Computer-based exam delivery support
Technologies
Hardware, software, network systems
Responsibilities
Lead IT support operations for global exam delivery, provide technical expertise and platform support, manage IT vendors and test centre performance, resolve escalated issues, maintain technical compliance, collaborate with global and regional stakeholders
Seniority
Manager
