Head of B2C Sales

London,United KingdomFull-time2026-10-28 → 2026-11-10

Core

Own the end-to-end B2C sales engine to drive conversion, onboarding, and revenue growth across a global network of customer-facing teams.

Role type

Senior leadership B2C sales head

Builds

Global B2C sales performance and revenue

Domain

Non-profit / Education / Arts / Culture

Required skills

B2C sales strategy, revenue growth, conversion optimization, global team leadership, operational transformation, stakeholder influence, data-driven decision making

Responsibilities

Lead and deliver the B2C sales growth strategy; Work closely with markets, contact centres, and regional operations; Own the development and implementation of improved sales processes; Ensure solutions balance customer experience, operational efficiency, and commercial impact; Act as a critical connector across marketing, digital, transformation, and customer operations functions; Drive cultural and behavioural change across dispersed teams; Influence senior stakeholders and bring together diverse global teams to deliver against a unified growth agenda.

About britishcouncil

The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections, and engendering trust.