Service Network Assistant
Core
Coordinate service network operations, manage partner contracts, and process warranty claims for LG Electronics' global service ecosystem.
Role type
Operations support specialist (service network)
Builds
Service partner contract administration and warranty claim settlement workflows
Domain
Consumer electronics / Home appliances
Deliverable
client delivery
Required skills
Contract administration, partner registration coordination, warranty claim monitoring, invoice processing, financial reporting, data analysis, Microsoft Excel proficiency, multi-tasking
Preferred skills
International collaboration, stakeholder communication
Responsibilities
Manage service partner contracts and amendments, coordinate partner registration, monitor repair claims, process extended warranty settlements, prepare claim reports, coordinate partner assessments, administer incoming invoices
Seniority
Mid-level, hands-on IC