Sales Ch. Training & Dev Sr. Specialist
Core
Deliver induction and ongoing training to sales channel newcomers, develop training needs analyses (TNAs), and manage the training process and materials for Vodafone's retail operations.
Role type
Senior Training & Development Specialist (Sales Channel)
Builds
Training programs, materials, and processes for sales channel onboarding and upskilling
Domain
Telecommunications / Retail Sales Training
Deliverable
product features
Required skills
Training delivery, Training Needs Analysis (TNA) development, Remote audience management, English (fluent), Retail or Training experience, Time management
Preferred skills
Technology usage (AI, PowerPoint, Google Forms, MS Teams, Excel, Outlook)
Responsibilities
Deliver 4-day weekly induction training to channel newcomers, Develop TNAs from stakeholders, Ensure training materials are up to date, Manage trainee attendance, invitations, activities, assessments, and quizzes, Report on training activities to Headcount and Operations teams
Seniority
Senior, hands-on IC