Account Manager - LATAM
Core
Strategic partner and trusted advisor for a portfolio of clients, ensuring success via the company's platform, driving adoption, and identifying growth opportunities.
Role type
Account Manager (Independent Contractor)
Builds
Client success and platform adoption for B2B clients in SaaS, MarTech, FinTech, and EdTech
Domain
B2B Sales & Customer Success
Deliverable
client delivery
Required skills
Fluent English (C1/C2), lead generation, outbound sales, appointment setting, client-facing strategy, CRM management, data-driven reporting, cross-functional collaboration, time zone management
Preferred skills
Experience leading small teams, creative problem-solving, experimentation with outreach strategies, stakeholder management, presentation skills
Technologies
HubSpot, Salesforce, Asana, ClickUp
Responsibilities
Manage client portfolio from onboarding to long-term success, conduct proactive check-ins and QBRs, monitor client health via CRM/analytics, identify upsell opportunities, act as voice of customer to product/support teams, educate users on best practices, handle escalations and troubleshoot issues
Seniority
Mid-level, hands-on IC