Product Manager:in ServiceNow
Core
Strategic Product Manager responsible for the ServiceNow platform, driving digital transformation, automation, and process digitization to deliver business value.
Role type
Senior Product Manager (Platform Owner)
Builds
Enterprise ServiceNow platform for automation and process digitalization
Domain
IT Service Management / Digital Transformation / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow platform expertise, strategic roadmap definition, agile methodology (SAFe, Scrum, Kanban), stakeholder management, change management, KPI tracking (adoption, cost optimization), enterprise architecture collaboration
Preferred skills
ServiceNow certifications (CPOA, CSA, CIS), experience in corporate structures, complex IT environments
Technologies
ServiceNow, SAFe, Scrum, Kanban
Responsibilities
Define and communicate platform vision and roadmap; manage transformation office for governance and prioritization; decompose epics into features and manage ART backlog; act as platform owner defining technical and organizational enablers; drive change and adoption between business and IT; collaborate with product owners and architects for consistency; track KPIs for value realization
Seniority
Senior, hands-on IC with strategic responsibility
