Frontoffice Mitarbeiter (m/w/d)
Core
Front office staff member serving as the first point of contact, guest host, and coordinator for a 4-star wellness hotel.
Role type
Front Office Associate
Builds
Guest check-in/check-out processes, guest inquiries, and hotel operations coordination
Domain
Hospitality / Wellness Tourism
Deliverable
client delivery
Required skills
Guest communication, organization, multilingual proficiency (German, Italian, English), PC literacy
Preferred skills
Sales & offer preparation, social media marketing, content creation, website management
Responsibilities
Check-in and check-out of guests, personal guest consultation on-site, handling inquiries and correspondence via email and phone, collaborating with Service, Housekeeping, and Spa departments, ensuring a professional and warm reception
Seniority
Entry-level / Individual Contributor
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