Professional Service Manager
Core
Deliver professional services to clients by setting up Connecteam features, integrating platforms, and migrating data to streamline customer operations.
Role type
Professional Service Manager (SaaS implementation)
Builds
Customized Connecteam implementations and data migrations for deskless teams
Domain
SaaS / Workforce Management / Deskless Operations
Required skills
SaaS implementation, platform integration, data migration, client relationship management, troubleshooting
Preferred skills
SaaS company experience, tech-savviness, ability to thrive in high-pressure environments
Technologies
Connecteam, payment processing platforms
Responsibilities
Meet with clients daily to deliver professional services, build and maintain strong customer relationships, collaborate with CS and R&D teams to support implementations and troubleshoot issues
Seniority
Individual Contributor, entry-to-mid level