Program Delivery Lead - Technology Development / Technology COO
Core
Lead end-to-end management of technology learning and development programs across North America for 25K+ tech professionals, covering onboarding, upskilling, and career enablement.
Role type
Senior IC Learning & Development Program Lead (VP level)
Builds
Enterprise-wide learning ecosystems, onboarding programs, and talent development initiatives for the Technology division
Domain
Financial Services / Technology Talent Development
Required skills
Program and project management, Stakeholder management, Learning Operations, LMS/LXP expertise, Learning analytics, Vendor management, Budget management, Global collaboration, Strategic planning, Operational execution
Preferred skills
Banking/financial services experience, Technology talent development knowledge, External training vendor management, Workforce skills frameworks
Technologies
LMS, LXP, Microsoft Office (Excel, PowerPoint, Word, Teams, SharePoint)
Responsibilities
Lead end-to-end management of technology learning and development programs across North America, Oversee planning, delivery, execution, governance, reporting, and continuous improvement of learning initiatives, Manage program logistics, governance forums, vendor relationships, budgets, timelines, communications, and reporting, Partner closely with Technology leadership, HR, Talent Management, Learning teams, business leaders, and external vendors, Serve as a subject matter expert on Learning Management Systems (LMS), Learning Experience Platforms (LXP), and learning operations tooling, Lead onboarding and development programs for both campus/junior talent and experienced hires
Seniority
VP level, hands-on leadership
