Team Member/ Team Manager - Customer Service

Sydney, New South Wales💼 Full-time🗓 2026-09-16 → 2026-09-26

Core

Lead a team of 15-20 FTEs in the financial services domain, ensuring adherence to service level agreements and customer demands within a high-volume, fast-paced environment.

Role type

Senior Team Manager (Financial Services)

Builds

Customer service operations and team delivery for financial services clients

Domain

Financial Services / Banking / Superannuation

Deliverable

client delivery

Required skills

Team leadership (15-20 FTE), Financial regulatory knowledge (Australia), Banking and superannuation domain expertise, High-volume operations management, Prioritization and multi-tasking in tight timelines

Preferred skills

None stated

Technologies

None stated

Responsibilities

Lead a team of 15-20 FTEs, Ensure compliance with financial regulatory environment in Australia, Meet Service Level Agreements & customer demands, Shift priorities and manage simultaneous requirements in fast-paced environment

Seniority

Senior, hands-on IC

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About Net2Source

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