German Speaking Customer Service for Construction industry -Remote in Greece
Core
German-speaking customer service representative supporting clients with construction project inquiries, order processing, and delivery schedules.
Role type
Customer Service Representative
Builds
Customer support interactions for construction products and services
Domain
Construction industry
Deliverable
client delivery
Required skills
German fluency, English fluency, customer service experience, order processing, complaint management, construction materials knowledge, project update communication, documentation
Preferred skills
Construction or industrial sector experience, problem-solving, Microsoft Office proficiency
Responsibilities
Deliver customer service via phone, email, and chat; assist with product/service inquiries; process orders and manage delivery schedules; handle complaints and feedback; collaborate with project managers and sales teams; document interactions for reporting.
Seniority
Individual Contributor