Leasing Manager
Core
Lead the Sales and Marketing Associate team to generate revenue for multi-family properties through sales and renewal activity while delivering exceptional customer service to prospective residents and current community members.
Role type
Leasing Manager (Sales & Operations Lead)
Builds
New leases and resident retention for multi-family residences
Domain
Real Estate / Property Management / Multi-family Housing
Required skills
Multi-family leasing experience, B2C sales experience, phone sales experience, customer service experience, competitor analysis, community partnership development, social media management, lease administration
Preferred skills
Industry experience, sales aptitude, customer-focused mentality
Technologies
Facebook, property management systems, market survey tools
Responsibilities
Generate new leases and achieve monthly sales quotas, motivate and train sales team to reach leasing goals, conduct follow-ups with prospects within 24-48 hours, maintain a 30% closing ratio, coordinate marketing events and brand consistency, update property social media pages, shop competition quarterly, resolve resident concerns and work orders, ensure accurate lease paperwork, deliver timely customer service to residents
Seniority
Mid-level, hands-on IC