Client Strategy Manager - Enterprise
Core
Design and execute ShopMy strategy for enterprise accounts to deliver maximum ROI through creator engagement, gifting, and performance marketing spend.
Role type
Senior client strategy manager (enterprise)
Builds
Creator engagement programs and performance marketing campaigns for major retailers and global brands
Domain
Digital marketing / Creator economy / E-commerce
Deliverable
product features
Required skills
Strategic planning, multi-threading, performance data analysis, stakeholder mapping, commercial awareness, program health management, executive presentation, coaching
Preferred skills
Retail media experience, luxury brand experience, SaaS customer success, Salesforce familiarity, remote startup experience
Responsibilities
Design and execute strategy for a focused book of enterprise accounts; Partner with an Account Director to maximize revenue and plan multi-quarter account expansion; Navigate complex customer organizations and map stakeholders across brand, media, and PR teams; Keep programs moving across multiple contacts, budgets, and geographies; Co-lead proactive QBRs and executive business reviews; Turn performance data into clear recommendations for investment; Escalate product feedback to the product team; Coach an Associate on tactical execution.