Coordinator, Customer Success
Core
Administrative support for the Customer Success team, ensuring operational accuracy, data integrity, and efficient execution of client programs.
Role type
Customer Success Coordinator
Builds
Organized client engagements, accurate program data, and on-time delivery of administrative commitments.
Domain
Customer Success / Program Administration
Deliverable
dashboards & analysis
Required skills
Data entry accuracy, System navigation, Task coordination, Client onboarding support, Reporting preparation, Issue escalation
Preferred skills
None stated
Technologies
HubSpot, Monday.com, Learning Management Systems
Responsibilities
Maintain accurate client and program records across systems; Track tasks and milestones to support on-time delivery; Support client onboarding and system setup; Prepare operational reports and data quality checks; Coordinate training scheduling and session logistics; Escalate operational issues to managers.