Technical Enablement Manager
Core
Own technical and professional development for customer-facing engineering and account management teams, building training programs and certification frameworks. (via careerplan.io/jobs/54-007-18-E6F-technical-enablement-manager)
Role type
Technical Enablement Manager
Builds
Technical enablement content, architectural breakdown modules, soft-skill playbooks, onboarding roadmaps, and certification frameworks
Domain
Identity security / B2B SaaS
Required skills
Technical training program design, enterprise software architecture knowledge, certification framework development, cross-functional collaboration, gap analysis, AI tool fluency
Preferred skills
Experience with CS leadership partnership, operational efficiency improvement
Technologies
Claude, Gemini
Responsibilities
Partner with CS and Product leadership to diagnose knowledge gaps; Build and scale technical enablement content and soft-skill playbooks; Own onboarding roadmap for incoming CS members; Design continuous education programs; Establish and govern technical certification frameworks; Maintain feedback loop with Product and CS teams
Seniority
Mid-level, hands-on IC