Deal Strategy & Operations Manager
Core
Architect and execute complex, high-value enterprise SaaS deals from quote to close, balancing speed, risk, margin, and customer experience.
Role type
Senior individual contributor Deal Strategy & Operations Manager
Builds
Complex enterprise SaaS transactions, pricing models, and commercial terms for Cresta's unified AI platform
Domain
B2B SaaS, Customer Experience AI, Enterprise Sales
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Deal strategy & execution, complex enterprise SaaS deal structuring, CPQ administration, Salesforce fluency, enterprise SaaS contracting concepts, revenue recognition principles, deal data analysis, win/loss analysis, process modernization, stakeholder management
Preferred skills
Salesforce Admin certification, legal/contract management background, pricing strategy expertise, prior sales experience
Technologies
CPQ, CLM, Salesforce
Responsibilities
Partner with Sales teams to architect and execute complex enterprise transactions; Build creative deal structures and pricing models; Own approval workflows from first quote to final signature; Translate deal data into actionable insights; Lead win/loss and deal retrospectives; Drive end-to-end improvements across the quote-to-cash lifecycle; Provide training to Sales on pricing and deal construction
Seniority
Senior, hands-on IC
