Administrative Professional
Core
Administrative Professional serving as the critical link between customers and service professionals in a pest control company, managing operations and customer service.
Role type
Administrative Professional
Builds
Customer service operations and service route coordination for a pest control company
Domain
Pest control / Property services
Deliverable
dashboards & analysis
Required skills
Microsoft Office (Word, Excel, PowerPoint), inbound call management, email management, account documentation, scheduling coordination, conflict resolution, internal team collaboration
Responsibilities
Manage inbound calls and emails for payments, scheduling, and conflict resolution; Document customer accounts and ensure paperwork accuracy; Coordinate and prepare monthly service routes for professionals; Collaborate with internal teams including sales and service professionals; Foster consistent communication with customers.
Seniority
Entry-level, no experience necessary