Jr IT Analyst (part-time)
Core
Tier 1 IT support and user access management for a privacy-focused SaaS company.
Role type
Junior IT Analyst (Part-Time)
Builds
Internal IT operations and employee productivity tools
Domain
IT Operations / Cloud Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Google Workspace administration, Mobile Device Management (MDM), hardware/software troubleshooting, user access provisioning, security policy enforcement, automation/AI tool exploration
Preferred skills
Bash/ZSH/Python/PowerShell scripting, identity and access management concepts, endpoint security knowledge, SaaS environment experience
Technologies
Google Workspace, Microsoft Intune, Kandji, Jamf, ChatGPT, Claude, Microsoft Copilot
Responsibilities
Troubleshoot hardware, software, access, and endpoint issues; Provision and deprovision user accounts; Administer Google Workspace; Manage MDM platforms; Monitor IT support queue; Document troubleshooting procedures; Enforce security policies; Explore AI/automation opportunities
Seniority
Junior, entry-level to 3 years experience
