Manager, Account Management - Intermodal Operations
Core
Sets strategy and drives operational efficiency for intermodal account operations across brokerage and transportation management lines of business.
Role type
Senior management IC (intermodal operations)
Builds
Intermodal account operations for customers in brokerage and transportation management lines of business
Domain
Logistics / Transportation / Freight (via careerplan.io/jobs/5272334008-manager-account-management-intermodal-operations-at-uberfreight)
Required skills
Strategic planning, team management, data-driven decision making, stakeholder engagement, conflict management, business development, financial health management, process improvement
Preferred skills
Strong organizational skills, vision setting, trusted advisor capabilities, experience with hybrid teams
Technologies
Data analytics tools, internal stakeholder engagement platforms
Responsibilities
Translate business unit goals into operational plans, identify and solve key pain points for customers, build a culture of high quality customer service, allocate team resources, form relationships across the organization, influence the organization on customer obsession and defect reduction, seek opportunities for account growth and reducing accessorial losses
Seniority
Manager, hands-on leadership