Senior Director, Client Services
Core
Lead a multidisciplinary client services team (Account Managers, Traders) supporting a Managed Service Provider (MSP) portfolio, acting as a strategic in-market executive for revenue growth and partner success.
Role type
Senior Director, Client Services (People Leadership & Revenue)
Builds
Managed Service Provider (MSP) portfolio success, API integrations, campaign operations
Domain
Digital Advertising / Ad Tech / Programmatic Media
Deliverable
client delivery
Required skills
Programmatic advertising, team leadership, API integrations, campaign optimization, executive communication, risk management, data analysis
Preferred skills
TTD platform experience, SQL, Excel, BI tools
Technologies
SQL, Excel, BI tools
Responsibilities
Lead and grow a multidisciplinary client services team; Own senior leadership relationships and act as primary escalation; Drive partner success metrics (revenue, adoption, ROI); Collaborate with Product/Engineering on roadmap; Establish best practices and QA for partner integrations; Hire, mentor, and develop managers and ICs; Create executive-level reporting and forecasts; Lead cross-functional programs for go-to-market launches; Manage risk and escalations proactively.
Seniority
Senior Director, hands-on IC with people leadership