IT Operations Manager (Contract)
Core
Contract IT Operations Manager to stabilize and manage day-to-day IT operations, vendor relationships, and junior staff for a behavioral health tech company.
Role type
Contract IT Operations Manager (Management)
Builds
IT operational stability, vendor management, and team coordination for clinical and business teams
Domain
Healthcare technology / Behavioral health
Deliverable
infrastructure
Required skills
MSP relationship management, team leadership, multi-site operations, IT project management, enterprise application management, escalation handling, device provisioning
Preferred skills
Interim/fractional IT leadership, hardware and software company experience, regulated industry experience, startup experience
Technologies
Google Workspace, CRM, CentralReach
Responsibilities
Assess and stabilize the current MSP relationship, oversee junior IT staff work, support IT operations across multiple company sites, oversee infrastructure basics, manage core enterprise applications, ensure end-user support runs smoothly, oversee laptop and device provisioning, lead IT operational projects, build working relationships across business and clinical teams
Seniority
Mid-Senior, Management