IT System Administrator (Burlingame)
Core
Primary hands-on IT owner for the Burlingame office, providing end-user support, workstation/endpoint management, and office infrastructure maintenance for hardware, software, cell, and manufacturing engineers.
Role type
Mid-level IT System Administrator (IC)
Builds
Productive work environments for engineering and business teams across Burlingame, Sacramento, and Broomfield sites.
Domain
Hardware/Software engineering support & Office Infrastructure
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
End-user support, laptop imaging, endpoint troubleshooting, networking basics (Wi-Fi, switches, VLANs, DHCP/DNS), Azure/Entra AD, MDM/Intune, security fundamentals (patching, access controls), physical cable runs/terminations
Preferred skills
Series B/C hardware startup experience, SOC 2/ISO 27001 audit support, scripting/automation (PowerShell, Python, Bash), CompTIA certifications (A+/Network+/Security+, ITIL)
Technologies
Entra AD, Atlassian, Okta, Intune, Wi-Fi, VoIP, CAD workstations
Responsibilities
Serve as primary IT support contact for help desk, provisioning, and on-site troubleshooting; manage equipment lifecycle (procurement, asset tracking, refresh); administer SaaS stack (Entra AD, Atlassian) and identity/access management (SSO, MFA); maintain office infrastructure (network, Wi-Fi, AV, physical security); enforce endpoint compliance and security policies; partner with cross-site IT teams.
Seniority
Mid-level, hands-on IC