Customer Engineer (Pre-Sales) ANZ
Core
Senior Customer Engineer partnering with sales to lead technical discovery, solution design, and demo delivery for insurance carriers and MGUs to implement Federato's AI-native RiskOps platform.
Role type
Senior Customer Engineer (Pre-Sales)
Builds
AI-native policy lifecycle platform for insurance carriers and MGUs
Domain
Insurance technology / AI / Risk Operations
Deliverable
production ML models | product features
Required skills
Technical pre-sales, solutions engineering, insurance domain knowledge, policy lifecycle management, rating and quoting systems, Javascript, SQL
Preferred skills
Architecture design, enterprise sales support, communication to executives and practitioners
Technologies
Javascript, SQL
Responsibilities
Own technical sales engagements from discovery through close, deliver tailored high-impact demos, translate customer workflows into Federato configurations, lead RFP and security questionnaire completion, build and maintain reusable demo environments, develop onboarding materials and configuration libraries, partner with Product and Engineering to align roadmap with customer pain points
Seniority
Senior, hands-on IC
