servicenow developer
Core
Configure ServiceNow solutions, define functional designs, and support consulting teams in problem definition, diagnosis, and deployment for client digital transformation.
Role type
ServiceNow Developer
Builds
Configured ServiceNow solutions and Proof of Concepts (POCs)
Domain
IT Service Management (ITSM) / Enterprise Software
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
ServiceNow configuration, requirement specification, functional design, root cause analysis, solution alternatives evaluation, unit-level initiatives
Preferred skills
Literature survey, vendor evaluation, public domain research
Technologies
ServiceNow
Responsibilities
Aid consulting team in problem definition, effort estimation, diagnosis, solution generation, and deployment; create requirement specifications from business needs; define to-be-processes and detailed functional designs; support configuring solution requirements; diagnose issues and identify solution alternatives; contribute to unit-level and organizational initiatives.
Seniority
Mid-Senior (5-9 years experience)