Account Manager
Core
Manage a portfolio of clients for Globalli's global payroll and HCM platform, driving retention, expansion, and satisfaction as a trusted advisor.
Role type
Individual contributor Account Manager
Builds
Global payroll and HR tech solutions
Domain
HR Technology / Global Payroll
Deliverable
client delivery
Required skills
Client relationship management, Account growth and retention, Solution delivery, Account performance reporting, Cross-functional collaboration, Client enablement and support
Preferred skills
SaaS/HCM experience, B2B relationship management, CRM proficiency, Payroll/HR tech familiarity, Startup environment experience
Technologies
HubSpot
Responsibilities
Own client accounts as primary point of contact, Identify and execute upsell/cross-sell opportunities, Track account health and usage metrics, Conduct regular business reviews with clients, Partner with Implementation/Product/Support teams, Support client training and platform adoption
Seniority
Mid-level, hands-on IC