Switchboard Operator - 24 hours, Sunday - Tuesday 3:00pm to 11:00pm
Core
Answering high-volume calls, paging staff, and managing telecommunication systems for a medical center during off-hours.
Role type
Switchboard Operator
Builds
Internal and external communication services for medical center staff, patients, and the public
Domain
Healthcare / Telecommunications
Required skills
telephone operation, paging system management, customer service, data entry, multitasking, system troubleshooting, security dispatch, patient information handling
Responsibilities
Answer and direct high volume of calls efficiently, perform paging/answering services for medical center staff, act as Security Dispatch and Patient Information during off-hours, monitor all alarms and respond according to procedures, process calls regarding Interpreter Services and TDD calls, maintain telephone logs and update system information
Seniority
Entry-level to Mid-level, hands-on IC