Technical Account Manager - (AU)
Core
Drive customer value and technical adoption of Obsidian's SaaS security platform for global enterprises.
Role type
Mid-level Technical Account Manager (field-facing)
Builds
SaaS security platform (OAuth token detection, integration risk management)
Domain
Cybersecurity / SaaS Security / Cloud Security
Deliverable
client delivery
Required skills
SaaS security expertise, customer relationship management, SaaS application administration (Google Workspace, O365, Okta), API/integration knowledge, web authentication understanding (OAuth, SAML), incident response, threat triage, log analysis
Preferred skills
Python, cybersecurity solution stacks, incident response, threat triage, log analysis, data correlation
Technologies
Google Workspace, GSuite, O365, Okta, Duo, Python
Responsibilities
Deliver technical assistance and manage customer requests/issues, drive complex scenarios with engineering/product teams, enable customer onboarding and platform integration, create and deliver account health checks and quarterly business reviews
Seniority
Mid-level, hands-on IC
