Agent de service à la clientèle bilingue en assurance vie
RemoteNo visa sponsorship
Core
Provide policyholder and product information to clients and advisors, document issues, and resolve service requests for life insurance companies.
Role type
Bilingual customer service agent (Life Insurance)
Builds
Customer support and service operations for global insurers
Domain
Insurance / Customer Service
Deliverable
client delivery
Required skills
Bilingual communication (English/French), problem-solving, multi-tasking, service standards adherence
Preferred skills
Life insurance industry knowledge, policy administration experience
Responsibilities
Provide policyholder and product information, document issues and determine appropriate actions, follow up with clients, maintain service records, recommend service improvements, process non-financial transactions