Especialista en Mejora Continua de Procesos - Infraestructura Bancaria
Core
Identifying operational bottlenecks, defining prioritized action plans, and measuring impact via KPIs to drive continuous improvement in banking infrastructure.
Role type
Continuous Process Improvement Specialist (Banking Infrastructure)
Builds
Optimized operational processes and modernized infrastructure within an 'Ongoing & Run' model
Domain
Banking / IT Operations / Process Optimization
Required skills
Process analysis, KPI management, ITIL framework knowledge, Cross-functional coordination, Change management, Technology obsolescence planning
Preferred skills
Lean, Six Sigma, Power BI, ServiceNow, Process automation
Responsibilities
Analyze current operational processes to identify bottlenecks and inefficiencies; Collaborate with operations and project teams to define prioritized action plans; Measure improvement impact using specific KPIs (resolution time, system availability, operational costs); Track metrics continuously and report progress to stakeholders; Coordinate transformation initiatives across teams; Manage technology obsolescence within the 'Ongoing & Run' model
Seniority
Mid-level, hands-on IC