Manager, Process Management
Core
Lead and inspire a small team to drive process performance, manage risk, and continuously evaluate control effectiveness while owning critical business processes.
Role type
Senior IC process management manager
Builds
Operational excellence and risk mitigation strategies for customer-facing processes
Domain
Banking / Financial Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process management, Risk management, Continuous improvement, Project management, Stakeholder management, Data analysis, Team leadership, SQL, Strategic planning, Business continuity planning
Preferred skills
Lean Six Sigma, Financial industry experience, Agile methodology
Technologies
SQL
Responsibilities
Lead and inspire a small team to achieve excellence in process performance and continuous growth, Analyze process health using KPIs and data to influence senior leaders, Apply a robust, data-driven problem-solving approach to identify root causes and enhance operational effectiveness, Conduct and support regular risk governance activities including process level risk assessments and audits, Manage Business Continuity Planning for applicable processes, Engage in strategic planning to set a vision and execute with high impact