Switchboard Operator
Core
Answering high-volume calls, paging staff, and managing telecommunication systems for a medical center.
Role type
Switchboard Operator
Builds
Internal and external communication services for medical center staff, patients, and the public
Domain
Healthcare / Telecommunications
Required skills
telephone system operation, data entry, call routing, paging management, message taking, system troubleshooting, security dispatch, patient information handling
Preferred skills
customer service experience, medical field experience, ability to work rotating weekends and evenings
Technologies
Meridian, Xtend, Wandering System, TDD
Responsibilities
Answer and direct high volume of calls efficiently, perform paging and answering services for medical center staff, monitor alarms and respond to system problems, act as Security Dispatch and Patient Information during off-hours, process calls regarding Interpreter Services and TDD calls
Seniority
Entry-level, hands-on IC