Outbound Lead Generation & Appointment Setter / Move Coordinator
Core
Generate new business opportunities for a moving and relocation service provider by connecting with U.S. homeowners planning a move, identifying sales opportunities, and facilitating connections with the sales team.
Role type
Outbound Lead Generation & Appointment Setter
Builds
Customer acquisition and business growth for a moving/relocation service provider
Domain
Home services / Moving and relocation
Required skills
Outbound cold calling, lead generation, telemarketing, appointment setting, objection handling, prospect qualification, CRM data entry, email follow-up, performance tracking
Preferred skills
Experience with U.S. consumers, Google Sheets, Microsoft Excel, RingCentral, moving services industry, Spanish language
Technologies
Google Sheets, Microsoft Excel, RingCentral, SmartMoving CRM
Responsibilities
Conduct outbound cold calls to homeowners using approved scripts; Identify homeowners planning a move and determine business suitability; Gather qualification details (moving date, distance, destination, home size); Handle routine questions and objections professionally; Respect customer preferences and Do Not Call requests; Offer warm transfers to the sales team; Submit qualified leads through approved forms; Track call metrics and report performance indicators; Provide feedback on lead quality and customer reactions.
Seniority
Individual Contributor, entry to mid-level