Ambulatory Services Representative II -U (OB/GYN Front Desk 9AM-5:30PM)
Core
Front desk operations and patient access coordination for an OB/GYN clinic, handling registration, scheduling, and billing.
Role type
Ambulatory Services Representative (Front Desk)
Builds
Patient registration, appointment scheduling, and billing workflows for OB/GYN providers
Domain
Healthcare / Ambulatory Care
Deliverable
product features
Required skills
Patient registration, appointment scheduling, insurance verification, charge entry, billing, customer service, Microsoft Office (Word, Excel, Outlook), data entry, confidentiality handling
Preferred skills
Experience with cross-booking interpreters, referral coordination, physician credentialing support
Responsibilities
Reception and customer service, creating or verifying registration demographics, visit management and appointment scheduling, insurance/coverage verification, co-payment collection, handling insurance edits and pre-authorizations, managing referral work lists, providing general administrative support (word processing, spreadsheets), managing physician and manager calendars
Seniority
Mid-level, hands-on IC