Switchboard Operator - 32 hours, Tuesday-Friday 3:00pm to 11:00pm
Based in United States
Core
Answering high-volume calls, paging staff, and dispatching security/patient info for a medical center using Meridian and Xtend systems.
Role type
Switchboard Operator
Builds
Internal/external communication and security dispatch services for a medical center
Domain
Healthcare / Telecommunications
Required skills
telephone systems operation, customer service, data entry, multitasking, clear verbal communication, grammar
Preferred skills
prior telephone operator experience, medical field experience
Technologies
Meridian, Xtend, Wandering System, TDD
Responsibilities
Answer and direct high volume of calls, perform paging services, act as Security Dispatch and Patient Information during off-hours, monitor alarms and system failures, process interpreter and TDD calls, maintain telephone logs
Seniority
Entry-level to Mid-level, hands-on IC