Patient Coordinator
Core
Assists patients, families, and caregivers in navigating treatment systems for infectious diseases, including OPAT and Chagas Programs, while providing administrative support and community resource coordination.
Role type
Patient Coordinator (Clinical Support)
Builds
Patient care pathways and community resource access for infectious disease programs
Domain
Healthcare / Infectious Diseases
Deliverable
client delivery
Required skills
Patient navigation, scheduling, insurance verification, referral management, data entry, community resource coordination, cultural competency, Microsoft Office proficiency
Preferred skills
Bilingual/multi-lingual skills, knowledge of community social resources, experience working with diverse family backgrounds
Technologies
EPIC, Microsoft Office (Word, Excel, PowerPoint)
Responsibilities
Monitor patient progress and adherence to treatment plans; schedule outpatient visits and follow-ups; verify insurance eligibility and process referrals; document patient encounters and maintain patient lists in electronic medical records; coordinate with community agencies and interpreter services.
Seniority
Individual Contributor, entry to mid-level